HPS Wipro Health Plan Services · AI Transformation

Wipro Health Plan Services · delivery architecture

Models are becoming a commodity. The harness is where the value accrues.

WHPS packages enterprise knowledge, policy, tools, and evidence into one delivery system. Models can change behind it. Release accountability does not.

Observability tells you what happened. A control plane determines what is allowed to happen.

Governance sets the rules; the control plane enforces them.

The delivery system

Five layers. One evidence spine. Human authority above the machine.

The stack is read from enterprise knowledge to platform outcomes. The substrate is load-bearing; independent verification crosses the system instead of sitting inside the builder loop.

Human authority Named accountability · release decisions stay with people

  1. Enterprise knowledge

    The governed source material the system is allowed to use.

    Policies · Procedures · Regulatory corpus · Operational data

  2. The value layer

    Substrate — the harness

    Context packaging, guardrails, tool gateways, and protected lanes carry policy into every execution.

  3. Agents

    Builder agents act. Independent verifiers challenge.

    Zero-trust independence: no agent verifies its own output.

  4. Models

    Becoming a commodity · swappable behind the substrate. Private NVIDIA DGX runtime · on premises; release controls do not change with the model.

  5. APIs & platforms out

    ServiceLink Portal · BrokerLink Portal · GroupLink Portal · Contact Center AI

Builder agents Independent verifiers

Release evidence spine

Current implementation record. Evidence vault; MarketLink traceability spine (21 mapped rows; coverage is not completion); thirteen control gates; penetration test complete; named human release authority; evidence packaged per gate.

Documented operating standard. The full five-layer architecture, model-swappable harness, and verifier coverage across every workload are the standard being applied and scaled — not a claim of universal production coverage.

Architecture record

Follow the system into its governing detail.

The WHPS AI SDLCSeven phases, thirteen control gates, and the release-packet procedure. Verification Control PlaneControl timing, zero-trust independence, and the fusion rule. AI SDLC Deep DiveInteractive release lattice, agent runtime, verifier harness, and applied proof board.